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support@mysticseek.comResponse time: Within 24-48 hours
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Our readings are generated using classical Chinese metaphysical calculation methods combined with AI interpretation. While many users find them insightful, they should be viewed as one perspective for self-reflection rather than absolute predictions. Results vary based on individual interpretation and life circumstances.
Due to the digital nature of our services, all sales are final once a reading has been generated. However, if you experience technical issues preventing access to your purchased content, please contact us within 7 days at billing@mysticseek.com. Subscription refunds may be considered on a case-by-case basis for unused portions.
Yes, we take your privacy seriously. Your birth data and reading results are encrypted and stored securely. We never sell your personal information to third parties. Please review our Privacy Policy for complete details on how we handle your data.
Pay-per-use ($9.9 USD) lets you purchase individual readings as needed. Subscriptions (Monthly: $12.9, Quarterly: $29.9, Yearly: $79.9) provide unlimited access to all reading types during your subscription period, making them more cost-effective for regular users.
For the most accurate BaZi and Ziwei Doushu readings, knowing your exact birth time is important as it determines your Hour Pillar. If you don't know your exact time, you can still get a reading, but some aspects may be less precise. We recommend checking your birth certificate or asking family members.
Yes, all your readings are saved to your account history. Simply log in to view your previous analyses. For the 2026 Fortune Report, you can also continue previous chat conversations to ask follow-up questions.
We accept payments through PayPal, which supports credit cards, debit cards, and PayPal balance. PayPal provides secure payment processing and buyer protection for your peace of mind.
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Weekend inquiries will be addressed on the next business day
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